I am very displease with this purchase. I purchased it first on my phone. It never had me sign in or register - just pay through PayPal. There was never any place to download. I emailed three times. I never got a response. I checked spam and inbox multiple times. I then decided that I would try looking at the site on my computer. I saw that I should have had to register. My mistake. Not really , but I needed the design. So I registered and PURCHASED THE DESIGN AGAIN. I got the download. I stitched it three times. Three times. It was a mess. I will never purchase from your site again. I have never had these issues with other downloads, with people not responding, with problems purchasing and buying it twice. Buyer Beware. Frustration at every turn.
The ordering process was a bit confusing for me and I inadvertently ordered the same design twice! The design did not stitch out well on my BabyLock 6-thread machine and I had to order the same design from another vendor.
You have some beautiful designs and I plan to try again with another design. I don't know why I had so many problems with the Vanderbilt design and I uploaded a pic of 2 of my tries with the design. Any input as to why it did not stitch out well is appreciated. Thanks!
Wow, this stitched out fast and beautifully. Very impressed. Made a very great gift for an incoming freshman.